SkyVolt Solar Consultancy

Privacy Policy

Privacy Commitment

SkyVolt Solar Consultancy (“SkyVolt”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, contact us, or use our consultancy services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

  • Full Name
  • Mobile Number
  • Email Address
  • Company/Organization Name
  • Project Address or Site Location
  • Billing Information (where applicable)
  • Technical information such as IP address, browser type, device information, and website usage data
  • Any information voluntarily provided through enquiry forms, emails, phone calls, WhatsApp, or other communication channels

Purpose of Collection

Your information may be used for the following purposes:

  • Responding to enquiries and consultation requests
  • Providing solar consultancy and technical advisory services
  • Conducting site surveys and feasibility studies
  • Preparing proposals, BOQs, reports, and project documentation
  • Assisting with EPC/vendor selection
  • Providing quality inspection and project management consultancy
  • Processing invoices and payments
  • Improving our website and services
  • Sending service updates, newsletters, or promotional communications (where permitted)
  • Complying with legal and regulatory requirements

Legal Basis

We process your personal data based on:

  • Your consent;
  • The necessity to provide requested consultancy services;
  • Compliance with applicable laws and regulations; and
  • Our legitimate business interests, provided they do not override your privacy rights.

Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Employees and authorized consultants of SkyVolt Solar Consultancy;
  • Trusted service providers assisting in website hosting, communication, accounting, or IT support;
  • EPC companies, equipment suppliers, laboratories, or government authorities only when required for the services you have requested;
  • Law enforcement or regulatory authorities where required by law.

All such parties are expected to maintain appropriate confidentiality and security measures.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal data against unauthorized access, misuse, disclosure, alteration, or destruction.

Although we strive to use commercially acceptable security measures, no electronic storage or internet transmission is completely secure.

Data Retention

We retain personal data only for as long as necessary to:

  • Deliver our consultancy services;
  • Maintain business and financial records;
  • Resolve disputes;
  • Enforce contractual obligations; and
  • Comply with applicable legal requirements.

After the retention period, personal data will be securely deleted or anonymized where appropriate.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance;
  • Remember user preferences;
  • Measure website traffic and analytics; and
  • Enhance user experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

Your Rights

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:

  • Access your personal data;
  • Request correction or updating of inaccurate information;
  • Request deletion of your personal data where legally permissible;
  • Withdraw consent for future processing where consent is the basis of processing;
  • Request information regarding how your data is processed;
  • Contact us regarding any privacy-related concerns.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our services are intended for individuals and organizations involved in solar energy projects. We do not knowingly collect personal information from individuals under 18 years of age.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date. Continued use of our website or services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

SkyVolt Solar Consultancy
Email: skyvoltsolarconsultancy@gmail.com
Website: http://www.solarconsultancy.com
Phone: +91-9082506069

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By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.